Choose a learning goal

Start Here · Win more customer reviews

Win more customer reviews

Draft a review request and decide when and where to send it.

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Course · Preview available

Explore the topics covered in the course overview.

Choose the right moment
Identify a point in the customer journey when people have enough experience to leave honest feedback.
Write your request
Draft a short, neutral message asking for honest feedback and make the review link easy to find.
Make it repeatable
Decide who sends the request, through which channel and at what stage.
Track and refine
Record how many requests you send and how many reviews come in, then revise the timing or wording.